On behalf of our Client in the Extractives sector, we are looking for a competent IT Administrator to join our Team at our Clients office in Kampala in their Finance & IS/T Department. The ideal candidate will be a hard-working professional able to undertake a variety of assigned tasks and work diligently under pressure. .
Main Responsibilities
• Reporting to the Information Systems & Telecoms Manager, the job holder will be responsible for the following tasks;
• Manage the relationship between users and service providers while processing their requests.
• Check user’s compliance with the company IT resources allocation policy.
• Coordinate and manage the entire IT supply chain procedure from preparing the purchase requests, follow processing and delivery of the IT materials with C&P duet or Local buyer for all IT related purchases.
• Follow the deployment of the resources requested and inform users of any delays regarding schedule deliveries and requests (administration, and record keeping).
• Manage and supervise stock issuance within the recommended company CMS procedures.
• Maintain the department inventory database such to ensure that its updated on a weekly, monthly, and quarterly basis while capturing all affiliate IT materials (assets, consumables, and stock).
• Create and maintain the departmental documentation related to materials management processes.
• Oversee the IT department SharePoint; and in charge of defining site templates, provide advice and assistance to the users regarding their SharePoint.
• Act as the IST department intranet page administrator to ensure that information published on the WAT intranet pages is updated, relevant and accessible.
• Organize recurrent IT section reviews with the IST manager to update on the activities and challenges faced within the section.
• Manage supply chain provisioning to cover processing of users’ requests for new resources, stock purchases and ensure quality control of products and services provided users.
• Maintain the affiliate address book and user accounts directory, IT assets database, phone directory, emails lists directory.
• Supervise and coordinate with the HELPDESK team regarding enrolment of new staff and assignment of Tools of Trade.
• Be the only focal point of contact the IT Materials Man (Mat-Man) for stock management, investigations, and variances.
• Carry out updates of the IT CMS Company Policies and Procedures related to Assets, stock inventory and documentation.
• In charge of day-to-day reconciliations by organizing clearance, unpacking, verification and entry into the CMDB system.
• Compile daily, weekly, and monthly stock updates and inventory movements as required.
• Oversee site inventory management procedures including dispatchment and procurement.
Qualifications & Experience
• BSc. Degree in Information Technology, Computer Sciences, Engineering or equivalent
• Minimum 3 years of experience preferably with direct relationship with users.
• Experience in Quality, Inventory and Document management and Database administration
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