Technology Associate at New Energy Nexus Uganda

Join the team and empower communities with clean energy solutions
ENVenture, operating as New Energy Nexus Uganda, is a Ugandan-registered company that empowers rural organizations to learn business skills to launch sustainable clean energy enterprises. ENVenture is a program of New Energy Nexus, an international non-profit that supports clean energy entrepreneurs with funds, accelerators, and networks.
ENVenture has developed a web-based application to enable entrepreneurs to be able to transition from a paper-based system of tracking business records to enable our entrepreneurs to keep records whose data will help make more informed decisions. The application will go a long way to improve the performance and sustainability of the entrepreneurs that ENVenture supports. .

Position Overview
Reporting to the Country Director, the Technology Associate will be responsible for:
– Web applications for the ENVenture team and Community-Based Organizations (CBOs) in data, payment, and sales tracking.
• Helping to conduct user research and set product roadmap
• Ensure a high uptake and usage of the app by our existing and new CBOs
• Maintaining app product roadmap
• Recommending interface changes and working with developers
• Supporting fundraising team on communicating the application and its impacts

– Managing other technology solutions to improve operational efficiencies, including but not limited to:
• Remote field management
• Loan Management Software
• Systematizing impact measurement
• Administering cloud-based reporting tools (Salesforce, Box, Google Drive, Awamu, etc.)

Essential Duties and Responsibilities
1. Technology Strategy (34%)
• Prepare proposals and strategy for senior leadership on technology products ENVenture should invest in for efficiency.
• Develop and support our e-learning platforms in collaboration with our Head of Fellows.
• Determine gaps within the organization and where technology can encourage operational efficiency.
• Determine our user base’s technology needs and perform research to guide on how the application can solve their pain points.

2. Processes (33%)
• Conduct internal training on software being implemented for the team.
• System administrator for all technology platforms and monitor to determine uptake and usage among ENVenture CBOs. Troubleshoot low-usage.
• Write and document processes and create workstreams and flows for the team.
• Develop and lead the user adoption strategy for the application.

3. Product management (33%)
• Prepare proposals and strategy for senior leadership on the application and ENVision mobile’s product roadmap.
• Lead on approved roadmap with developers and product management.
• Support partners using ENVision mobile, our open source mobile app, as well as other open source platforms to foster product roadmap.
• Maintain technical guides for all products developed.

Requirements
This position requires the ability to multi-task and wear many hats in a start-up environment, and be comfortable making decisions. This position is not closely supervised and a degree of self-direction and entrepreneurialism is needed.

The ideal candidate possesses:
• Bachelor’s degree, preferred in computer science, design, business, business computing or any IT-related discipline.
• Minimum of 4 years’ experience in managing technology products.
• Thrive in a startup environment and on delivering results with limited resources.
• Passion and enthusiasm for mission-oriented work.
• Exceptional English writing and oratory skills.
• Tech-savviness (ability to operate all Microsoft Office and Google Suite applications, such as Word, PowerPoint, and Excel). Ability to use Skype, email, WhatsApp, Messenger, and other meeting software on a regular basis.
• Ability to work with rural based entrepreneurs
• Ability to offer hands on training to low tech entrepreneurs
• Willingness to support CBOs as and when they contact him or her on issues related to our apps.
• Excellent interpersonal skills.

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