Accounts Relationship Officers x27 at FINCA

Duty Station: Acacia, Ben Kiwanuka, Katwe, Nakulabye, Kawempe, Ntinda, Kireka, Mukono, Jinja, Kamuli, Mbale, Busia, Iganga, Lira, Gulu, Koboko, Arua, Nakasongola, Masindi, Hoima, Kabale, Mbarara, Masaka, Kyotera, Ssembabule, Mityana, Fortportal, Uganda

About US:

FINCA Uganda is a subsidiary of FINCA Microfinance Holding Company LLC (FMH) and part of a network of 20 microfinance institutions and banks that provide socially responsible financial services that enable low – income individuals and communities to invest in the future. FINCA Uganda currently offers loans, savings and money transfer services in Uganda – one of the most competitive and dynamic microfinance markets in the world.

Job Summary: The Accounts Relationship Officer will be responsible for promoting, selling, processing, monitoring, recording and evaluating client loans, which are Business Loans, Agricultural Loans, Personal Loans and Micro-Lending Loans, which include Self-Managed Groups, FINCA Easy Loans and Micro Individual Loans

Key Duties and Responsibilities: 

• Marketing all FINCA products and services to potential clients
• Identifying potential customers, markets, products, developing and implementing strategies for customer acquisition and retention in line with the branch strategies, credit policy and customer relationship management standards
• Growing deposits and loan portfolio value in the assigned branch in line with the set targets
• Appraising and preparing detailed applications for loan facilities in line with policy to determine their worthiness for credit facilities in bid to improve portfolio quality
• Monitoring and evaluating loan performance
• Following up and recovering loans
• Organizing client sensitization seminars and information dissemination for existing and potential borrowers
• Planning, reviewing and monitoring strategies for growing loans, quality control and submission of periodic in line with the work plan and FINCA Uganda lending policy

Qualifications, Skills and Experience:

• All applicants should hold a Bachelor’s Degree/Diploma in any business related fields from a recognized University/Institution
• Hands-on experience in sales and community mobilization.
• Excellent communication skills and ability to work with teams and independently.
• Fluency in English and one or two local languages.
• Ability to maintain a professional appearance and provide a positive company image.
• Good problem solving, multitasking and negotiation skills.
• Computer literate and familiar with MS Office and other applications.
• High level of analytical and creative skills.
• Ability to work well under pressure.

NB: Availability to travel 70% of the available time

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