Office Administrator at De Waste Ug Limited

Job: Office Administrator
Function: Human Resources
Job Purpose:
This position serves as the first point of contact with visitors and customers and provides assistance to all clients by responding to routine questions and providing general information. This position will also deputize the HR Lead and ensure efficient delivery of all administrative processes whilst ensuring cost efficiency .

Key Deliverables
• Receiving and handling all visitors and customers’ stay at DeWaste Uganda Ltd and notifying department office staff of arrivals.
• Operating and managing multi- line telephones and routines incoming phone calls as well as organizing and prioritizing front desk tasks such as managing and monitoring personal appointments, meetings and events.
• Performing general data entry and updating of the CRM system and all company customer management systems.
• Signing for packages and receiving mails, sorting and distributing the office mail.
• Keeping the front office area in neat and orderly condition Review, updating, application and maintenance of vendor contracts
• Handling office cleaning providers and food providers
• Facilities management involving building maintenance, coordinating daily cleaning, and catering services
• Ensuring that facilities/operations meets government regulations and environmental, health and security standards
• Ensures adequate supply of groceries and responsible for the monthly replenishment of the same.
• Timely stationery procurement and proper distribution as per SOP of the same. Systems organization and General administration
• Ensure input and changes to the HR database/system of contractual related employee updates such as salary, new starter input, employee’s records, including transfers, changes to bank details, training records & site assignment etc.
• Provision of staff cards, as required.
• Responsible for managing job advertisements/applications
• Ensure all personnel files possess all appropriate documentation such as contracts, NHIF, NSSF and TIN numbers
• Timely processing of casual wages.
• Assist with the monthly updates to the organization chart, by monitoring new joiners, leavers and role changes.
• Leave and absence management

Ideal Candidate
• Bachelor’s Degree in relevant field
• Minimum of 2-3 years’ experience in a Personal assistant position
• Experience of call-center operations is an added advantage
• Able to operate in a performance driven organization
• Understanding of online marketing and analysis
• Influential & Interpersonal skills and social perspectives.
• Strong communication – oral and writing skills
• Project/Time management
• Highly Result Oriented
• Customer Centric approach
• Passion (intent to accomplish tasks approach)
• Initiative (seek out challenges)
• Self-Development and high level of integrity.

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