Regional Operations Supervisors x4 at PostBank Uganda Ltd

PostBank Uganda Ltd (PBU), a government owned bank regulated by Bank of Uganda under the Financial Institutions Act, 2004. The bank focuses on being the market leader in advancing financial inclusion.
The position(s) below are vacant, and qualified persons are invited to apply.
POSITION DESCRIPTION
JOB TITLE: REGIONAL OPERATIONS SUPERVISORS (4)
REPORTS TO: MANAGER BRANCH OPERATIONS
ROLE PURPOSE
The Regional Operations Supervisor is responsible for maintaining compliance to the bank’s internal policy, regulatory framework and maintaining optimal risk control in branches through identification of issues, resolution, escalation and implementation of actions in liaison with branch process owners to close the gaps.

KEY RESULT AREAS/ DELIVERABLES:
• Perform appropriate monitoring activities to ensure effectiveness of the risk controls across branches.
• Ensure that formal planned reviews and surprise spot checks are conducted across branches including preparation of reports to line management.
• Identification of inadequate processes and control lapses and provide line management with the irregularities and proposed recommendations to facilitate process improvement where necessary.
• Ensure that formal root cause analysis for control failures is conducted across branches and appropriate remedial actions are identified and implemented.
• Monitoring and tracking of all branch remedial actions from Regulatory review, Internal Audit, Risk and Compliance with a view of minimizing repeat issues and ensuring closure.
• Being agents of the required change in branches.
• Identify skills, development needs and capability gaps for branch staff and ensure appropriate training programs to drive performance.
• Drive focus on self-service electronic channels
• Regularly and accurately, report to line management emerging and material compliance lapses identified that may pose threats to the business.
• Carry out any other duties as may be duly assigned

SKILLS AND EXPERIENCE
• Problem solving, and decision making skills
• People management skills/ partnership approach
• Change management skills
• The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
• Ability to build functioning working relationships across organizational, corporate, and cultural boundaries.
• Ability to demonstrate positive image and role model PBU’s values and leadership behaviours.
• Must be a person of impeccable integrity

EDUCATION AND TRAINING
• A Business degree in banking, Commerce, Business Administration, Economics, Statistics, management or any relevant field.
• Possession of a Certified banking qualification in a relevant field would be an added advantage.
• Relevant Practical training in banking operations is essential.
• A minimum of 4 years’ experience in branch operations role.
• Strong knowledge of the bank’s policies, procedures and practices

Method of Application

THE FOLLOWING DOCUMENTS SHOULD ACCOMPANY THE APPLICATION:
• Detailed CV
• Certified copies of academic documents
• Applicants address and day time telephone contacts
• Postal/email address and daytime telephone contact of three referees of good standing in society one of which should be your current Supervisor.
MODE OF APPLICATION
Please apply on hr@postbank.co.ug  with job title as subject
Note: Only Shortlisted candidates will be contacted.
Applications must reach the address below by 9th November 2020 at 5.00pm
Head of Human Resource,
POSTBANK Uganda Ltd,
Plot 4/6 Nkrumah Road,
P.O Box 7189 Kampala.

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