Programme Manager at DFCU Bank

Job Title: Programme Manager (1 Position)
REPORTING TO: Head of Organisational Change
LOCATION: Kampala
JOB PURPOSE: Reporting to the Head of Organisational Change, the role holder will manage the implementation of the planned projects to transform the Bank into a digital and process-oriented operation aimed at improving customer satisfaction. .

KEY ACCOUNTABILITIES:
• Manage the allocated projects to ensure they are delivered on time, scope, quality within budget and meet the objectives set.
• Implement a well-defined project management process or methodology that utilizes appropriate toolsets and a pool of experienced and competent Project Managers.
• Team management including undertaking the mandatory performance reviews, adequate staffing, and coaching.
• Regular monitoring to ensure that the approved change initiatives are adopted within the organization.
• Develop and maintain project documentation for reference.
• Reviews project activities for compliance with procedures and standards.
• Produce consolidated reports, including milestone summary, key issues, risks, benefits, summary of costs incurred.
• Integrate change management activities into project plans to improve the success of projects that are implemented by the Bank.
• Define and measure success metrics and monitor change processes arising out of Bank projects, process reviews and other change initiatives.
• Engage/manage stakeholders to build transitional plans, complete business change readiness activities and transform behaviors which will support the business through the transformation process.
• Approve project budgets.

QUALIFICATIONS, EXPERIENCE AND COMPETENCIES REQUIRED:
• A Bachelor’s Degree in Computer Science, Information Technology, Business Computing, Commerce, Accounting or Business Statistics or another related field.
• Certification in Project Management.
• Adept at Financial Technology.
• A professional qualification in Banking and Project Management (e.g. Prince2).
• 7 years’ program management experience in a similar working environment, a banking environment is added advantage.
• Strong negotiation skills.
• Project management.
• People management skills.
• Attention to detail.
• Self-motivated.

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